Need to File a Claim?
You can report most claims directly to your insurance carrier online. Choose your carrier below to reach its claims department, or contact Briteline if you're unsure where to start.
What Should You Do First?
Protect people and property first. The insurance paperwork can follow once the immediate situation is under control.
Address Immediate Safety
If anyone is injured or there is an immediate emergency, contact the appropriate emergency services first.
Prevent Further Damage
When safe and reasonable, take temporary steps to protect property from additional damage while preserving documentation of the loss.
Document What Happened
Photos, videos, dates, contact information and other available details can help the carrier understand the loss after it is reported.
Your Insurance Carrier Handles the Claim.
Claims are investigated, adjusted and paid by the insurance company that issued your policy.
Filing directly with the carrier can get the claim into its system immediately and allows the claims department to assign the appropriate adjuster.
Briteline remains your insurance agency and can help you locate the appropriate carrier claims department or assist with general policy-service questions.
Not Sure Whether You Have a Claim?
If the situation is not urgent and you're unsure whether to report a loss, you can contact Briteline to discuss the general situation and locate your policy information. Coverage determinations ultimately belong to the insurance carrier under the terms of the policy.
File Directly With Your Insurance Carrier
Select your carrier below. The link will take you to that company's claims website or claims portal.
Don't See Your Insurance Company?
Briteline works with multiple carriers, and not every company is shown above. Call or text our office and we'll help you identify the appropriate claims department.
After You File the Claim
The carrier's claims representative becomes your primary contact for investigation, estimates, coverage decisions and claim payments.
Keep Your Claim Number
Save the claim number and contact information for your assigned claims representative so you can easily reference the loss.
Save Documentation
Keep relevant photos, receipts, estimates, invoices and other records related to the claim and any temporary repairs.
Stay in Contact With the Adjuster
Questions about coverage, repair authorization, settlement or claim status should generally be directed to the assigned carrier claims representative.
Need Help Finding the Right Claims Department?
Contact Briteline and we'll help identify your carrier and point you toward the appropriate claims reporting resources.