Insurance Should Feel Personal.
Briteline is an independent insurance agency based in Geneva, serving families and businesses throughout the Fox Valley, the western Chicago suburbs and beyond.
Built to Make Insurance Easier
We shop multiple insurance companies, explain the options in everyday language and help clients choose coverage that makes sense for their needs — not just whatever happens to be easiest to sell.
More Options
As an independent agency, we can compare coverage across dozens of insurance markets instead of forcing every client into one company's products.
Clear Advice
Insurance can be confusing. Our job is to make the coverage understandable so you know what you are buying, what it does and why it matters.
Ongoing Support
The relationship does not end when a policy is issued. We are here for service questions, renewals, coverage changes and the moments when you actually need your insurance.
Meet Trey
Trey Knous founded Briteline after building his career inside the insurance industry, including experience in claims and becoming a top-performing Liberty Mutual agent.
That combination shaped the way Briteline approaches insurance today: understand the coverage first, explain it clearly and help clients make informed decisions instead of simply chasing the lowest number on a quote.
Trey's claims background is especially valuable when something goes wrong. Understanding how policies are interpreted and how the claims process works helps the agency ask better questions, review the coverage carefully and advocate for clients when they need help navigating a claim.
Meet Nikki
Nikki Knous brings more than two decades of customer-service experience to Briteline and plays a central role in how the agency's team serves its clients.
She leads with a simple philosophy: buying insurance should not feel like another sales pitch. It should feel like a genuine conversation with someone who listens, understands what matters to you and helps find the right solution.
Nikki also helps train the Briteline team, with an emphasis on knowledge, communication and creating a client experience built around trust, respect and responsiveness.
Meet the Briteline Team
Real people who know insurance, know our clients and are here to help long after the policy is written.
Nick Rakos
Nick brings more than a decade of insurance experience and is known for a transparent, personalized approach built around long-term client relationships.
Outside the office, he enjoys family time, live music and cheering on Chicago sports.
Minerva Mora
Minerva combines insurance experience with a strong customer service background to help clients with policy questions, changes and day-to-day service needs.
She is focused on responsive support, lasting relationships and making the service side of insurance feel easy.
Linda Macculloch
Linda focuses on helping clients navigate renewals, understand their options and stay informed when insurance rates or coverage needs change.
Her customer-service background makes clear communication and client confidence central to every renewal review.
Larisa Maddox
Larisa supports Briteline clients with dependable, attentive service while continuing to grow her knowledge and experience within the insurance industry.
Her background in customer service brings a thoughtful, relationship-focused approach to the team.
Independent by Design.
Insurance is not one-size-fits-all. Briteline was built to give clients more choices, clearer guidance and an agency relationship centered on honesty, service and long-term support.
Ready to See What Briteline Can Do for You?
Whether you need personal insurance, business coverage or simply want a second opinion on what you're paying today, our team is ready to help.